We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information in certain circumstances. It also describes the procedures in place to ensure data confidentiality and outlines your options regarding the collection, use, and disclosure of your information. By visiting our website directly or through another site, you accept the practices described in this policy.

1. Data Collection

We may collect your personal data when you place an order or interact with services on our site.

We collect, store, and process your information to fulfill your purchases, respond to inquiries, manage your account, and deliver our services. The data we collect may include (but is not limited to):

• Name

• Gender

• Date of birth

• Email address

• Postal and delivery addresses

• Phone number

• Payment and billing details

This information is used to:

• Process transactions

• Manage your account

• Conduct financial verifications

• Improve site functionality and user experience

• Conduct demographic research

• Contact you with updates (unless you opt out)

We may also share your name and delivery address with third parties such as couriers to fulfill your orders.

Order history may be stored on our website, but is not directly accessible for security reasons. You can log into your account to view and manage your order details and personal information. You are responsible for maintaining the confidentiality of your account credentials. We are not responsible for misuse unless directly caused by our negligence.

2. Additional Uses of Your Personal Information

With your consent, we may use your data in surveys or marketing research for statistical purposes, ensuring strict confidentiality. Survey results are stored separately from your contact details.

We may send promotional emails or newsletters related to our products, services, sales, or affiliated partners. You may unsubscribe at any time using the link in any promotional email, and we will process your request within 7 business days.

We may also use anonymized data (non-personally identifiable) to track user behavior or email link performance and share that with third-party analytics providers or advertisers. These data sets will never identify you personally.

3. Competitions

If you participate in competitions, your data will be used to notify winners and promote our offers. Specific competition terms and conditions will apply to each campaign.

4. Third Parties & External Links

We may share your data with:

• Affiliates or subsidiaries within our group

• Service providers (e.g. logistics partners, customer support teams)

• Fraud prevention and credit risk agencies

• Parties involved in the sale or restructuring of our company

We do not sell or share your personal data with third parties for unrelated marketing purposes without your consent, unless required by law.

Our website may include ads or links to third-party websites. We are not responsible for their privacy practices.

5. Cookies

Cookies are not required to browse our site but are essential for cart functionality and placing orders.

Cookies are small text files stored on your device that identify your session with our server. We use them to:

• Recognize returning users

• Save cart data

• Speed up site navigation

These cookies do not store personal information or transmit viruses. You can configure your browser to reject cookies, but this may limit functionality.

Our website uses Google Analytics, a web analytics service by Google Inc., which also uses cookies. The data generated (including your IP address) may be stored on Google servers in the U.S. and used to evaluate website usage. You can disable cookies in your browser settings, but doing so may affect your access to certain features. By using this site, you consent to this data processing by Google.

6. Security

We apply strict security procedures to protect your information from unauthorized access, loss, or misuse. Personal data is stored in secure databases protected by firewalls. Payment details are encrypted using Secure Sockets Layer (SSL) technology. While we take precautions, no method is 100% secure.

We recommend not sending sensitive payment details via unencrypted email. Our systems include physical, electronic, and managerial safeguards. In some cases, we may ask you to verify your identity before providing access to your personal information.

7. Your Rights

You have the right to:

• Request access to personal data we hold about you

• Correct any inaccuracies in your data (free of charge)

• Ask us to stop using your data for direct marketing purposes

If you have concerns about your data, you may contact us to review, update, or delete your personal information at any time.